Notation Based on the Act on Specified Commercial Transactions
| Seller | Medical Corporation ○○-kai Tachibana Beauty Clinic |
|---|---|
| Operations Manager | ○○ ○○ (Director) |
| Address | 〒xxx-xxxx ○○ x-x-x, ○○ Ward, Tokyo |
| Phone Number | 050-1721-3515 (Hours: Weekdays 10:00-18:00) |
| Contact | https://tachibana.shingihou.com/ja/contact |
| Website | https://tachibana.shingihou.com |
| Business Hours | Online consultations: Bookings accepted 24 hours Consultation hours: 10:00-20:00 (last reception 19:30) Closed: Year-end and New Year holidays |
| Price | [Consultation Fees] - First visit: 3,300 yen (tax included) - Follow-up visit: 1,650 yen (tax included) [Medications] - Prices as listed on each product page (tax included) |
| Charges Other Than the Product Price | Shipping fee: Flat rate of 550 yen nationwide (tax included). Free shipping on purchases of 10,000 yen or more. |
| Payment Methods | Credit card (VISA, Mastercard, JCB, American Express) |
| Payment Timing | Payment is due at the time the booking is confirmed. |
| Service Delivery Period | [Online Consultation] Conducted by video call at the scheduled date and time [Medication Shipping] Shipped within 2-5 business days after the prescription is confirmed |
| Cancellation and Changes | [Cancellation of appointments] - Up to 24 hours before: free of charge (via My Page / LINE) - Within 24 hours: please call the clinic (same-day cancellations incur a fee of 100% of the consultation fee) [Refunds for paid bookings] After cancellation is confirmed, the clinic will verify and process the refund (payment processing fees may be deducted). To reschedule, please use My Page or LINE. |
| Returns and Refunds | [Medications] Due to the nature of medications, we are unable to accept returns or refunds for reasons attributable to the customer. [Defective or Incorrectly Shipped Items] Please contact us within 7 days of receiving the product. We will arrange an exchange or refund with shipping costs covered by the clinic. |
| Recurring Purchases | [Recurring Purchases (Subscriptions)] - After you sign up, payment is processed automatically on a designated day each month. - You may cancel at any time from My Page. - Please complete cancellation at least 7 days before the next scheduled shipping date. - Even after cancellation, items for any period already paid for will be shipped as usual. |
Important Notes
The medications prescribed by our clinic are prescription medical products dispensed based on a physician's examination. Please avoid using them at your own discretion and always follow your physician's instructions.
Last Updated: January 15, 2026